Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at courtney@sparkplannerlife.com

Our current processing time is 3-5 business days unless the listing is marked otherwise. I try to keep the shop banner up to date. Once it is shipped, the delivery time will be up to the postal service.   

A common code is IGFAM10 that saves you 10%. Check out our PR babes for a 15%. Coupon codes can not be combines. You may only use one coupon code at a time. 

Please wait 10 business days for domestic orders, and 25 business days for international orders before contacting us about lost packages. After the waiting period, if your package still hasn’t been delivered, you may contact me at courtney@sparkplannerlife.com. Please read shipping policy for more details.  

If your order has not been fulfilled and shipped please contact me ASAP (courtney@sparkplannerlife.com) to see if order combining is possible. I try to get orders out quickly so this might not be possible.   

 If your order has not been fulfilled and shipped and there is available stock of the item you want to swap it might be possible. Please contact me ASAP to discuss further (courtney@sparkplannerlife.com)  

 Please e-mail me directly at courtney@sparkplannerlife.com for any customer service related inquiry. Response time is 24-48 hours upon receipt.